At The Komodo Traveler, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book a trip, or contact us.
Information We Collect
We may collect the following types of information:
Personal details (name, email, phone number, address) when you make inquiries or bookings.
Payment information (processed securely through third-party payment providers).
Travel preferences and requirements shared during booking.
Website usage data (cookies, IP addresses, and browsing behavior) for analytics and improvement.
How We Use Your Information
Your information helps us to:
Confirm and manage bookings.
Communicate important trip details, updates, or changes.
Provide customer support before, during, and after your trip.
Improve our services and website experience.
Send relevant offers or newsletters (only if you opt-in).
Sharing Your Information
We do not sell or rent your personal data. Information may only be shared with:
Trusted partners (boat operators, guides, hotels) necessary for fulfilling your booking.
Payment providers for processing transactions securely.
Legal authorities, if required by law.
Data Protection & Security
We take appropriate measures to protect your data. While no system is 100% secure, we use encryption and trusted partners to minimize risks.
Your Rights
You have the right to:
Access and request a copy of your personal information.
Correct or update your details.
Request deletion of your personal data, subject to legal and contractual obligations.
Opt out of marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 info@komodotraveler.com
Last updated: August 2025